Effective Date: 08-15-2022
Welcome to beUSA, the online platform for personalized artwork. These Terms and Conditions govern your use of our website and the purchase of our products. By accessing or using beUSA, you agree to comply with and be bound by these terms. Please read them carefully.
1. Acceptance of Terms:
- By using beUSA, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our website.
2. Products and Orders:
2.1 Product Descriptions:
- We strive to provide accurate product descriptions and images. However, slight variations may occur due to the personalized nature of our artworks.
2.2 Order Placement:
- By placing an order on beUSA, you confirm that all information provided, including personal details and payment information, is accurate and complete.
3. Pricing and Payments:
3.1 Pricing:
- Prices for our products are listed on beUSA and are subject to change without notice.
3.2 Payment:
- Payment is required at the time of order placement. We accept major credit cards and other payment methods as specified on our website.
4. Order Processing:
- Design creation for personalized artwork may take 1-3 business days. Once completed, orders will be dispatched for delivery on the next business day.
5. Cancellation Policy:
5.1 Cancellation Requests:
- Cancellation requests are accepted within 24 hours of placing an order. After this period, requests are considered at our discretion, with a 40% cancellation fee if accepted.
5.2 Printing Stage:
- Orders that have entered the printing stage cannot be canceled under any circumstance.
6. Shipping:
6.1 Shipping Destinations:
- We offer nationwide shipping within the United States.
6.2 Delivery Times:
- After dispatch, please expect your order to be delivered within 1-3 business days.
6.3 Tracking:
- Once your order is dispatched, tracking details will be provided via email. Use this information to track your package’s status.
7. Returns Policy:
7.1 Custom Artwork:
- Due to the personalized nature of our art products, returns are not accepted. Each artwork is a unique creation crafted specifically for you.
7.2 Quality Concerns:
- In the event of receiving the wrong product, incorrect size, or damaged items, contact us within 48 hours with photos for a replacement.
8. Intellectual Property:
- All content on beUSA, including images, logos, and text, is the intellectual property of beUSA and is protected by copyright laws. Unauthorized use is strictly prohibited.
9. Privacy:
- Your privacy is important to us. Please review our Privacy Policy for information on how we collect, use, and safeguard your personal information.
10. Contact Information:
- For inquiries, support, or assistance, contact us at [email protected].
11. Changes to Terms and Conditions:
- beUSA reserves the right to update these Terms and Conditions at any time. Please review them periodically for changes.
Thank you for choosing beUSA. We appreciate your understanding and cooperation in adhering to these Terms and Conditions.
Sincerely,
Nevaeh Garcia Founder, beUSA